Terms & Conditions.

Introduction.

Pilates classes and other fitness and exercise classes are supplied by Align Pilates Reformer Studio

In these Terms, “we”/”us”/”our” means Align Pilates Reformer Studio, and “you”/”your”/”yours” means you, the customer. These Terms together with our booking confirmation (which may be oral or written) constitute the contract (“the Contract”) between us for the supply of services to you.
The Contract shall not be varied in any way whatsoever unless agreed in advance in writing between the parties.

Booking and Payment

Our online booking facility works by showing the availability and price of classes on the date and time you select. Class availability changes dynamically as and when bookings are made or cancelled by clients. It is your responsibility to ensure that you have made your booking and payment correctly.

Method of Payment

You can pay for your class or classes using credit or debit card. By choosing to make a booking online, you will be asked to select the time and date of the class you wish to book.
Once you have selected a class or classes, you will then be automatically directed to a page on which you will be asked to enter your payment details.
Please note that the price paid by you for your class or classes is non-refundable unless you cancel your booking 24 hours or more before the time and date of the class.
All prices are final and credits are non-refundable. Note: Special offer purchases or temporary deals are non-transferable.

Changing Your bookings

You may change the date and time of your booking at any time without charge,
so long as you do so 12 hours or more before the date and time of the class you have booked.

To change a booking, please do so through the link in your confirmation email.

There is no additional charge for this service.

Changes are subject to availability of classes same class type, and we cannot guarantee availability at any time, particularly if a change is made at short notice.

Cancelling your Bookings

You may cancel your booking at any time without charge so long as you do so 12 hours or more before the date and time of the class you have booked.
To cancel a booking, please do so through the cancel link in your confirmation email and follow the instructions. There is no additional charge for this service.

Cancellations and Refunds

If you cancel 12 hours or more before the class starts then you will be eligible refunded.
Due to system restrictions Refunds are not processed automatically, please contact us with Information on the cancelled class and we can process a refund.

Once inside 12 hours and, in order to be fair to clients, we do have the following guidelines:
Last minute emergencies sometimes happen and sickness can come on very quickly. We accept this and we will accept a cancellation within the 12 hour period, on a once per calendar month, per client basis. This cannot be used retrospectively and will reset on the 1st day of each month. It is also NOT transferable.
You are responsible for checking the details of your booking at each stage of the booking and payment process. Alternatively, or if you are unsure as to what to do, please contact us through our website and we will be happy to advise you further.
 

Expiry of Purchases

The expiry date of each class package is clearly detailed on the website and the start date is the day of purchase.

If we cancel your Booking: In the event that we cancel a class or classes that you have booked, we will contact you by e-mail or telephone and offer you the choice of: A refund for canclled class {or} transferred to a class at an alternative date and time.

Arriving on Time

Please ensure you arrive on time for your class. The pre-class warm-up is designed to help with the avoidance of injury. If you are more than 5 minutes late, the trainer has the right to refuse you entry into the class and you will forfeit your credit. If you are more than 10 minutes late, we are not allowed to let you into class on the grounds of Health & Safety and you will forfeit your credit.

Children

If you are aged 16 or under, you are unable to attend Align Pilates Reformer Studio classes.

Bookings Liability

A binding contract is not formed until we accept your offer to make a booking for a class or block of classes. An offer will be deemed to have been accepted by us once you are in receipt of a booking confirmation from us. Prices are subject to change at any time by us before we accept your booking. All classes are offered by us subject to availability. Notwithstanding the foregoing, in the event of a genuine website error or inaccuracy, we reserve the right to cancel all confirmed class bookings.
In the event or such cancellation our only liability to you shall be to refund the price paid by you for your class booking, or to transfer you to a class at an alternative date and time, whichever you prefer.

Entry

The management reserves the right to refuse entry to the Studio & Classes

Fitness and Health

By agreeing to these Terms and Conditions Members hereby confirm that they have no health problems (including without limitation cardiac irregularities; spinal, bone, joint, tendon or ligament injuries; spells of dizziness; asthma (or other breathing difficulty); diabetes, epilepsy or any allergy) which may affect their participation in any sessions at the Studio.
It is the Member’s sole responsibility to notify the Studio before attending any session of any circumstances affecting their health which may be exacerbated through continued use of the Studio and/or which may have arisen or worsened since their last session at the Studio (if any).
Members are advised not to undertake strenuous physical activity without first seeking medical advice if they have concerns over their physical condition and wellbeing. Members with low/high blood pressure and/or cardiac irregularities should not attend class. If there is any doubt, the Member should consult his doctor.
The Studio reserves the right to refuse access to any Member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Studio facilities.
Members are required to follow the instructions of the instructor at all times.

Limitation of Liability

The Company cannot be held responsible for any particular session, instructor and/or item of Pilates equipment not being available for whatever reason. The Company reserves the right to make alterations to the sessions, instructors and/or equipment, as well as to those ancillary facilities (e.g. showers), provided to Members, without notice and in its absolute discretion and the Company will not be liable for any loss occasioned by such alterations except insofar as such loss is by law incapable of exclusion.
It is the Member’s responsibility to ensure that he is capable of undergoing a routine of exercises provided by any programme which he follows or class which he attends. Members accept the risk of injury from performing exercises and using specialist equipment and are advised to consult their doctor prior to beginning any session. Advice provided by our instructors at no time constitutes medical advice in substitute for advice provided by a medical professional.
The Company accepts no liability for loss or damage to property of Members or for injury to Members on the Studio premises or outside the Studio except insofar as such loss, damage or injury is by law incapable of exclusion.
In consideration of their participation in the activities and programmes of the Company and the use of facilities and equipment owned and/or under the control of the Company the Member hereby waives and releases the Company from any and all responsibility or liability for injuries or damages resulting from their participation in any of the Company’s activities or use of the Company’s equipment or facilities save in respect of death or personal injury caused by the negligent act or omission of the Company.

Use of Facilities

A Member is entitled to use the Studio’s facilities provided always that the Studio may at any time without notice withdraw all or part of its facilities for any period or periods and with notice, where practicable, in connection with any cleaning, repair, alteration or maintenance work or for reasons beyond the control of the Studio or the Company.

Personal Belongings

Personal belongings are brought onto the Studio premises at the Member’s own risk and the Company does not accept liability for any loss or damage whatsoever to such items.

Safety and Hygiene

In the interests of safety and hygiene, no crockery, glass or food are permitted in the changing rooms or studio. Only water is permitted in the Studio.
Members must not walk around the Studio barefoot if they have verrucas or similar foot complaints.
Members must use the main entrance to the Studio when entering or leaving the Studio. Fire exits, which are clearly marked, are there in the interests of safety and Members must not interfere with these exits for any reason. In the event of a fire, Members are asked to make their way to the nearest available exit.
Smoking is forbidden in the Studio.

Force Majeure

We shall not be liable to you or deemed to be in breach of these Terms by reason of any delay in performing or any failure to perform any of our obligations in relation to these Terms, if the delay or failure was due to any cause beyond our reasonable control, including, but not limited to, Acts of God, explosion, flood, tempest, fire or accident, war or threat of war, riot, sabotage, insurrection, civil disturbance, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any government, parliamentary, or local authority, strikes, lockouts or other industrial action or trade disputes (whether involving our employees or those of any third party), I.T. viruses, difficulties in obtaining raw materials, labour, fuel, parts or machinery, power failure or breakdown in machinery.

Waiver

No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing.

Severability

If any part of these Terms is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part will be severed from these Terms, the remainder of which will continue to be valid and enforceable to the fullest extent permitted by law.

Entire Agreement

These Terms together with our order confirmation constitute the entire agreement between the parties and shall have effect to the exclusion of any other memorandum, agreement, or understanding of any kind, whether oral or written, between the parties hereto and touching and concerning their subject matter